West Virginia Consolidated Public Retirement Board
Serving those who serve West Virginia
601 57th Street SE, Suite 5
Charleston, WV 25304
Phone: (304) 558-3570 | (800) 654-4406
Fax: (304) 957-7522
Email: CPRB@wv.gov
Please do not send personal info via plain email.

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CPRB’s Best Estimate of Average Processing Times

We’re working through a large backlog of requests and are currently getting used to our new computer system and processes.

These processing times are only for CPRB’s part of the overall process.

Refunds and Retirement Checks Processing Times