Privacy Policy & Disclaimer

Effective Date: June 1, 2020

Introduction

The West Virginia Consolidated Public Retirement Board (WVCPRB) is committed to responsible practices of collecting and using information. When you access or use WVCPRB’s website, you agree to the terms outlined here. WVCPRB may update this notice from time to time, so please review it periodically.

Computer Security & System Use

1. If WVCPRB suspects abuse or intrusion attempts, it may review logs and share information with law enforcement.
2. WVCPRB employees are trained to protect your data; systems are secured by firewalls and SSL encryption for sensitive transactions.
3. WVCPRB complies with applicable state and federal data and privacy standards.

Terms & Conditions

Collection & Use of Personal Information

1. We collect only the information you provide (e.g., mailing or email address) and may combine it with data from other agencies or services as allowed by law.
2. Your data is used to fulfill your requests and may be shared with state/federal agencies or contractors when necessary or as required by law.
3. Do not email confidential details (SSN, account numbers); call 1-800-654-4406 or 304-558-3570 instead.

Cookies

1. We use cookies to gather anonymous usage data to improve our site’s performance.
2. Interactive programs use cookies to retain session information (browser type, pages visited), but do not store personally identifiable details.
3. Our cookies cannot be used by other sites to retrieve your personal data.

Your Rights & Choices

1. You may review and update your personal information held by WVCPRB.
2. You can revoke your consent for electronic communications per the instructions in our emails.
3. You may unsubscribe from any WVCPRB notifications at any time.

Security

1. WVCPRB systems are for authorized use only; unauthorized access is subject to prosecution.
2. All activity may be monitored and recorded by WVCPRB security personnel.

Solicitation & Phishing

1. WVCPRB will never solicit your SSN, password, or financial information by unsolicited email or phone.
2. Do not provide User ID, password, SSN, credit‐card, or health data to anyone via email or unsolicited call.
3. If in doubt, call WVCPRB at 1-800-654-4406 or 304-558-3570.

General Disclaimer

1. Information on WVCPRB’s site is provided for convenience; WVCPRB makes no guarantees of accuracy or completeness.
2. WVCPRB is not responsible for content on third-party sites linked to or from our pages.

Account Aggregator Disclaimer

1. Account aggregators are third-party services that require your WVCPRB login credentials to collect your data.
2. WVCPRB does not endorse any aggregator and cannot guarantee their security or privacy practices.
3. Before using such a service, review its privacy policy carefully.
4. You may change your WVCPRB password at any time if you suspect unauthorized use.

Additional Information

1. WVCPRB may release your data in response to subpoenas, court orders, or Freedom of Information Act requests.
2. We do not collect personal information about minors without parental consent.
3. For broader state privacy information, visit the WV Office of Technology or WV Attorney General websites.

Right to Change This Notice

1. WVCPRB may update this notice at any time; changes apply to past and future data.
2. We will post a revised notice with a new effective date before changes take effect.

Who to Contact

1. WVCPRB Privacy Officer
   
   • Phone: 1-800-654-4406 or 304-558-3570
   • Email: CPRB@wv.gov
   • Mail: Privacy Officer, WVCPRB, 601 57th St. SE, Ste 5, Charleston, WV 25304
2. WV State Privacy Office
   
   • Website: privacy.wv.gov
   • Phone: 304-766-2646
   • Mail: WV State Privacy Office, 1124 Smith St, Ste 4300, Charleston, WV 25311

Note

This policy reflects current practices as of June 1, 2020. In any conflict, West Virginia Code & Rules prevail.